x14dbt Privacy Policy Your Information Is Protected

Last Updated: January 2026

Introduction and Scope

x14dbt is a trusted online gaming and sports betting platform in Bangladesh. We take the privacy of our users' personal information very seriously. This Privacy Policy ("Policy") describes how x14dbt collects, stores, processes, and protects your personal information.

This policy applies to the x14dbt website (x14dbt.cam) and all related services. By using our platform, you are considered to have accepted the terms set out in this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.

This Privacy Policy may be updated from time to time. For any significant changes, we will note the update date on this page and, where necessary, notify registered users by email.

This privacy policy has been prepared in accordance with the applicable laws of Bangladesh and international best practices for data protection. x14dbt is always committed to protecting your information.

What Types of Information We Collect

x14dbt may collect various types of information about you in different circumstances. The types of information and their sources are described in detail below:

Identity Information

Full name and date of birth
National ID or passport number
Email address
Mobile number
Residential address
Age verification information (to confirm 21+)

Financial Information

bKash, Nagad, Rocket, or Upay account number
Transaction history
Deposit and withdrawal records
Partial Visa / Mastercard details (if applicable)
Source of funds declaration

Usage Information

Gaming activity and betting history
Records of time spent on the platform
Preferred games and categories
Session information and login times
Records of bonus and promotion usage

Technical Information

IP address and device identifier
Browser type and operating system
Cookies and similar tracking information
Referral source and website navigation
Log files and error information

How We Collect Information

We collect information in the following ways: (a) directly from you — during registration, verification, transactions, or support contact; (b) automatically — by technical means while you use our platform; (c) through third parties — from payment processors and identity verification services.

Purpose of Using Information

x14dbt uses the information we collect only for specific and legitimate purposes. The main purposes for which we use information are listed below:

Purpose	Description	Legal Basis
Account Management	Managing registration, login, and identity verification	Contractual necessity
Payment Processing	Managing deposits, withdrawals, and financial transactions	Contractual necessity
Security and Fraud Prevention	Monitoring and preventing suspicious activity	Legitimate interest
Legal Compliance	Complying with KYC and AML regulations	Legal obligation
Customer Support	Providing support via live chat and email	Contractual necessity
Service Improvement	Analysing and improving user experience	Legitimate interest
Responsible Gaming	Identifying problematic gaming patterns and intervening	Social responsibility
Marketing Communications	Informing you about relevant offers and promotions (subject to consent)	Your consent

We never sell your personal information to third parties. Information is shared only with partners who require it to operate the services.

Cookies and Tracking Technology

x14dbt uses cookies and similar technologies to improve your experience on our platform. Cookies are small text files stored on your device that help our website remember your preferences.

Essential Cookies

Essential for the core functionality of the platform. Maintain login sessions and security. These cannot be disabled.

Analytics Cookies

Help analyse user behaviour to improve services. Collect statistical information.

Preference Cookies

Remember your language, theme, and other personal preferences. Provide a more convenient experience on your next visit.

Security Cookies

Prevent fraud and unauthorised access. Help detect suspicious activity.

Cookie Controls

You can control or delete most cookies through your browser settings. Please note that disabling essential cookies may prevent some features of our platform from working correctly. You can also manage your cookie preferences through account settings on the x14dbt Login page.

Data Security Measures

x14dbt applies industry-standard security measures to keep your personal and financial information safe. Our security infrastructure consists of the following components:

Encryption Technology

SSL/TLS encryption is used for all data transmission. Sensitive information is stored in encrypted form in the database. Payment information is protected with the highest level of encryption.

Access Controls

Strict access control policies are enforced. Only authorised staff can access the information they need. Two-factor authentication (2FA) is mandatory.

Auditing and Monitoring

24/7 security monitoring is conducted across systems. Regular security audits are carried out. Automated alerts are in place for unusual activity.

Data Backup and Recovery

Regular encrypted backups are created. Procedures are in place for rapid recovery in the event of data loss. Backup data is stored in a secure location.

Although we apply the highest security measures, it is not possible to guarantee the complete security of information transmitted over the internet. You are advised to keep your account password confidential and not share it with anyone.

Data Sharing and Third Parties

x14dbt may share your personal information with third parties in specific and limited circumstances. Such sharing is always governed by the terms of this privacy policy.

Data Sharing Circumstances

Service Partners

Payment processors (such as bKash, Nagad, Rocket, Upay), identity verification services, and technology service providers assist us in operating our services. These partners receive only the information necessary to carry out their functions and are required to comply with the privacy standards we set.

Legal Requirements

We may be required to disclose information in response to a court order, a request from a government regulatory authority, or the demands of applicable law. In addition, information may be provided to relevant authorities in connection with fraud investigations or anti-money laundering (AML) matters.

What We Never Do with Third Parties

Your information is never sold to any third party
Personal information is not provided to advertisers
Information is not used for marketing purposes without your permission
Information is not used for any purpose not described in this policy
Information is not given to any organisation unrelated to the operation of the games

Data Retention Period

x14dbt retains your information only for as long as necessary. The retention period is determined based on the type of information, its purpose, and applicable legal requirements.

Type of Information	Retention Period	Reason
Account Information	5 years after account closure	Legal compliance and dispute resolution
Financial Transaction Records	7 years from the date of transaction	AML regulations and tax requirements
Identity Verification Documents	5 years after account closure	KYC regulations
Gaming History	For the duration the account is active + 2 years	Responsible gaming monitoring
Communication Records	2 years from the date of communication	Support Quality Assurance
Technical Logs	Up to 12 months	Security Monitoring
Marketing Preferences	Until consent is withdrawn	As per your preferences

When the specified period ends, data is securely deleted or anonymized so that you can no longer be identified.

Your Rights

x14dbt respects your right to protect your data. Your rights are detailed below:

Right to Access Data
You can find out at any time what information we hold about you. You have the right to request a full copy of your data.
Right to Correct Data
If any information stored about you is incorrect or incomplete, you can request that it be corrected. You can update many details yourself by going to Account Settings.
Right to Delete Data
In certain circumstances you can request that your data be deleted. However, data that is required by law to be retained may not be possible to delete immediately.
Right to Object to Processing
You can object to marketing communications or certain types of data processing. Marketing communications can be cancelled at any time.
Right to Data Portability
You can request to receive your personal data in a structured, machine-readable format.
Right to Restrict Processing
In certain circumstances you can request that the processing of your data be restricted while a matter is being resolved.

To exercise these rights, contact our support team via 24/7 live chat or email. We will respond to your request within 30 business days.

Protection of Minors

x14dbt strictly provides services only to those aged 21 or above. We do not knowingly collect any information from minors.

Age Verification

Age verification is mandatory at the time of registration. If we learn that a user is under 21, their account will be closed immediately and the associated data will be deleted.

Appeal to Parents

If you believe a minor is using our platform, please contact our support team immediately. We will investigate the matter promptly.

Privacy Contact

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our privacy team will review your matter with due care.

Live Chat Support

Use live chat for direct support in Bengali, available 24/7. Our skilled team is ready to answer any privacy-related questions you may have.

Email Contact

Email us for detailed privacy-related requests or complaints. We will endeavour to respond within 30 business days.

[email protected]

This privacy policy was last updated in January 2026. If any significant changes are made in the future, we will notify you via your registered email. Please also read x14dbt's Terms and Conditions and Responsible Gaming Guidelines.